Certification Preparation
NAHUC Provides the Tools to:
- Assess Your Current Skill Level.
- Grow More Confident as You Learn More about the Skills and Knowledge in the Exam.
NAHUC offers a 50-item practice test to assist you in assessing your current skill level and prepare for the exam.
NAHUC offers five learning modules in areas of the exam content.
50-Item Practice Test
The 50 practice questions are divided into the four exam content categories. The four exam content categories are:
I. Order Management 17%
II. Coordination of Health Unit, Equipment and Technical Procedures 41%
III. Communication/Customer Service 28%
IV. Professional Development 14%
Just like the exam, 17% of the practice questions are about Order Management, 41% of the practice questions are about Coordination of Health Unit, Equipment and Technical Procedures, 28% of the practice questions are about Communication/Customer Services and 14% of the practice questions are about Professional Development.
For each of the 50 questions, select the one best answer. After completing all 50 questions, use the answer key to correct your answers. The answer key includes the rationale as to why the correct answer is the best answer. The answer key also includes a reference to the specific line item of the exam content outline category. For questions that were answered incorrectly, refer back to the exam content outline and note that additional study in that area may be helpful.
Fees
$20.00 for the practice test learning module for single use only for NAHUC members
$40.00 for the practice test learning module for single use only for non-members. By purchasing the NAHUC practice questions, you are agreeing to the single use published terms of use and disclaimer.
or
$90.00 for the practice test learning module for multiple use. i.e. classroom use.
By purchasing NAHUC practice questions, you are agreeing to the multiple use published terms of use and disclaimer.
To purchase, go NAHUC’s shopping page and select Practice Questions and fee. Upon receipt of payment, your practice test learning module will be emailed to you. Contact hours are not awarded for the practice test learning module. The practice questions and answers are provided as a study tool.
For further exam preparation, study all the topics in the exam content outline using the suggested resources published in the exam candidate handbook. Please contact NAHUC with any questions.
When preparing for the exam, use NAHUC’s recommended resources including textbooks to study all the topics listed in exam content outline as published in the exam candidate handbook.
Certification Exam Learning Modules
The NAHUC Certification Exam is composed of questions from the following four content areas. The percentage of questions on the examination from each of the four major content areas appears in parentheses.
Following are learning modules that fall under the content areas. There are ten multiple-choice questions included in each module. We encourage you to answer the questions without looking at the answers provided. After answering the questions, you may correct your work with the answer sheet provided. Content and rationales for the correct answer are included to assist with your understanding.
Fees
$6.00 for each learning module for single use only for NAHUC members, $12.00 each for non-members.
By purchasing NAHUC learning modules, you are agreeing to the single use published terms of use and disclaimer.
or
$50.00 for each learning module for multiple use. i.e. classroom use.
By purchasing NAHUC learning modules, you are agreeing to the multiple use published terms of use and disclaimer.
To purchase, click here to go NAHUC’s shopping page and select the desired learning module title and fee. Upon receipt of payment, your learning module will be emailed to you. Contact hours are not awarded for learning modules. The questions and answers are provided as a study tool.
Currently, there is one learning module under each of the four of the exam categories. The goal is to continue to add more modules. For further exam preparation, study all the topics in the exam content outline using the suggested resources published in the exam candidate handbook. Please contact NAHUC with any questions.
Exam Content Category I . Order Management (17%)
Exam Content Category I. C. Requests
- Order Management: Requests Article and Quiz
Exam Content Category II. Coordination of Health Unit Equipment, and Technical Procedures (41%)
Exam Content Category II. G. Safety and Security
- Infection Control and Prevention Trends Article and Quiz
Exam Content Category III. Communication/Customer Service (28%)
Exam Content Category III. B. Customer Service
- HCAHPS Article and Quiz
Exam Content Category III. B. 4 Customer Service
- Greetings Article and Quiz
Exam Content Category IV. Professional Development (14%)
Exam Content Category IV. B. Professional Development
- Prepare for the Exam: Pursue and Maintain Certification